> ## Documentation Index
> Fetch the complete documentation index at: https://docs.appgoat.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# internal_error

> 500 · Internal error

> [!NOTE]
>
> HTTP status **500** · Retry: **Yes** · Failed requests never cost credits.

```json 500 response theme={null}
{
  "error": {
    "code": "internal_error",
    "message": "Internal error.",
    "hint": "…",
    "docs": "https://docs.appgoat.ai/errors/internal_error"
  }
}
```

## Why

Something failed on our side. Failed requests are never charged.

## Fix

Retry with backoff. If it persists, email [support@appgoat.ai](mailto:support@appgoat.ai) with the endpoint and the time of the request.

## Still stuck?

Email [support@appgoat.ai](mailto:support@appgoat.ai) with the endpoint and the time of the request.


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